Short answer: Government IT services from AIS means an Indiana-based team runs or supports your agency’s technology under a contract built for public procurement: fixed monthly pricing, SLA-backed response, 24/7/365 monitoring, and renewal that stays the agency’s decision rather than automatic. AIS works with cities, counties, public authorities, and state-affiliated venues.
What AIS does for public agencies
Managed IT for government
Help desk, endpoint and server management, patching and vendor coordination under one fixed monthly fee, with on-site support across central Indiana. Managed IT Services.
Co-managed IT for agencies with internal staff
Your IT director keeps control. AIS covers after-hours monitoring, security operations, projects and vacation gaps, so a two-person department runs like a ten-person one.
Managed cybersecurity and MDR
24/7/365 detection and response with security telemetry your own staff can see, built to meet state procurement and public-records requirements. Managed Detection and Response.
Microsoft 365 for government
Migration, SharePoint document management, security baselines and staff training delivered in person or by webinar. Microsoft 365 Managed Services.
Cloud and infrastructure modernization
Retire aging on-premises file servers and move records to governed cloud storage with validated migrations. Cloud Migration and Consulting.
vCIO and technology planning
Budget cycles, grant-funded projects and council presentations need a plan. A named AIS advisor builds and defends it with you. Virtual CIO Services.
Built for how government buys
Public agencies cannot sign a vendor’s standard terms and hope for the best. AIS structures government work around three things procurement officers ask for.
Contract terms written for the public sector
Indiana governing law, public records compliance and E-Verify, with right-sized terms and renewal as the agency’s decision, never automatic.
No coverage gap at transition
When AIS replaced an airport authority’s expiring managed security contract, go-live landed with zero planned days of gap.
Transparency your analysts can audit
Full security telemetry accessible to the agency’s own staff, not locked inside the vendor’s portal.
Proof
AIS runs managed IT with 24/7/365 monitoring for a statewide public venue and migrated 1.3 million items (4.1 TB) from aging file shares to SharePoint in two validated phases.
Read the case study
A major U.S. airport authority replaced its expiring managed security contract with AIS across 1,250 monitored endpoints, servers and identities, with zero planned days of coverage gap and 100 percent of requirements met.
Read the case study
One of Indiana’s fastest-growing cities engaged AIS for Microsoft 365 training, starting with Outlook, Excel and Word and expanding to Teams, OneDrive, OneNote and SharePoint.
Read the case study
Why Indiana public agencies work with AIS
We are based in Indianapolis, so on-site response does not depend on a flight. We have been through state procurement, public records review and E-Verify, and we write contracts that pass those reviews the first time. We sequence transitions around the incumbent’s end date, document to a standard that survives an audit, and say plainly when a requirement is outside our expertise.
Forward Thinking Innovation Driving Efficiency
Tell us what your agency is working through
We will tell you honestly whether we are the right fit, and what we would do about it if we are.
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Government IT services, answered
What are government IT services?
Government IT services are managed technology services delivered to public agencies under contracts that meet public procurement rules. For an Indiana city or county that means a help desk, monitoring, cybersecurity and Microsoft 365 support at a fixed monthly cost, with terms covering public records, governing law and E-Verify.
Does AIS work with local governments in Indiana?
Yes. AIS is an Indianapolis-based provider serving Indiana municipalities, public authorities and state-affiliated venues. Current engagements include managed IT for a statewide public venue, Microsoft 365 training for a fast-growing Indiana city, and security operations for a major U.S. airport authority.
Can AIS replace an existing IT or security vendor without a gap?
Yes. AIS plans transitions around the incumbent’s expiration date. When AIS replaced an airport authority’s managed security contract, go-live was scheduled so there were zero planned days of coverage gap between the old contract ending and the new service starting.
How does AIS handle public procurement requirements?
AIS writes contracts for the public sector from the start: Indiana governing law, public records compliance, E-Verify, right-sized terms, and renewal as the agency’s decision rather than automatic. Procurement and legal reviewers see standard public-sector language, not a commercial template with edits.
Can a government IT contract include staff training?
Yes. AIS delivers Microsoft 365 training for government staff in person or by webinar, starting with the applications employees use daily and expanding on a phased roadmap. One Indiana city is working through Outlook, Excel and Word first, then Teams, OneDrive, OneNote and SharePoint.
What does managed IT for a county or city cost?
Pricing is a fixed monthly fee based on user count, locations and the services included, so it fits a budget cycle without surprise invoices. AIS provides a written quote after a short discovery call and a network and security assessment.