Forward Thinking Innovation Driving Efficiency

Managed IT, Cybersecurity and Intelligent Automation

AIS is an Indianapolis technology firm built on a single idea: All In to Serve. We design, secure and automate the systems an organization runs on, across managed IT and a 24/7/365 service desk, cybersecurity and managed detection and response, cloud and infrastructure, intelligent automation, and AI and data analytics. Engagements run fully managed or co-managed, and every one is staffed from the same bench of senior engineers who stay accountable for the outcome.

AIS partners with growing Indianapolis organizations to deliver the IT strategy, protection, and support that keeps them efficient today and ready for tomorrow.

See our work Start a conversation Call: (317) 974-0382

AIS Chief Executive Officer Lamont Hatcher accepting the 2026 Earl A. Pace, Jr. Award for Entrepreneurial Excellence in Technology

2026 BDPA Earl A. Pace, Jr. Award Winner

BDPA named AIS the 2026 recipient of the Earl A. Pace, Jr. Award for Entrepreneurial Excellence in Technology, presented at its National Conference in Indianapolis. The award is named for the BDPA co-founder who led the organization’s formation nationally and served as its first national president.

Vendor Of The Month June 2024

City-County Councilor Brienne Delaney and Office of Minority and Women Business Development (OMWBD) Director Fredricks recognized AIS as the Certified Vendor of the Month for June 2024. OMWBD’s Vendor of the Month initiative is a platform that celebrates the exceptional performance of certified minority, women, veterans, and disabled-owned business enterprises (XBEs) that not only excel in their fields but also make substantial contributions to community welfare.

2023 MSP501 Winner

AIS is incredibly proud to announce our inclusion in the Channel Futures 2023 MSP501, the tech industry’s most prestigious list of managed service providers worldwide. AIS gained an envious position on this list due to our technical talent, growth-oriented business models and strategic partnerships with industry-leading vendors and tech suppliers.

2022 Inc. 5000 Fastest-Growing Private Companies

AIS placed #120 on its third annual Inc. 5000 Regionals Midwest list, the most prestigious ranking of the fastest-growing private companies based in Iowa, Illinois, Indiana, Kansas, Michigan, Minnesota, Missouri, North Dakota, Nebraska, Ohio, South Dakota, and Wisconsin. This regional list represents a unique look at the most successful companies within the Midwest region economy’s most dynamic segment–its independent small businesses.

AIS Ranked on INC. 5000 list

Inc. magazine today revealed that AIS is ranked on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000.

Who We Are

AIS is All In to Serve

All In to Serve describes how the firm works rather than how it markets. Every engagement starts with what is already in place. AIS maps the current environment, gets full value from the systems, software and licensing already paid for, and recommends new investment only when the existing stack genuinely cannot carry the load.

We take a step beyond the typical IT service provider, maximizing the systems, software and resources you already own before we ever recommend something new.

Discover How

Managed Services and Solutions

Built for complexity. Sized to your organization.

AIS covers the whole technology stack rather than a slice of it. Design and architecture, governance, security operations, network and infrastructure, cloud migration and management, backup and disaster recovery, Microsoft 365, and vCIO-level strategy. Alongside that sits the automation and analytics practice, which removes manual reporting and provisioning work and builds the data foundation any AI initiative needs before it is worth funding.

Scale is a staffing decision, not a service tier. The same architects and engineers work every engagement regardless of its size, which is why the capability does not thin out as the contract does.

See the work

Managed Services

24/7/365 service desk, monitoring and management across your network and endpoints. We run the technology so your team can run the business.

Cybersecurity

We identify the gaps in your environment, then implement the controls to monitor, detect and respond, including Managed Cybersecurity for organizations that need continuous coverage.

Intelligent Automation

We replace manual, repeatable work with automated processes, from compliance reporting to procedure management, so your people spend their time on judgment rather than data entry.

AI and Data Analytics

We get your data into a state where it can be trusted, then build the reporting and AI capability that turns it into decisions leadership can act on.

Cloud and Infrastructure

Design, migration and management of cloud and on-premise environments, plus the hardware, licensing and procurement that sit underneath them.

Strategic IT Consulting

vCIO-level guidance on roadmap, budget, risk and governance, so technology decisions get made ahead of the problem rather than in response to it.

Proven Outcomes

What this looks like in practice

A growing water distribution company came to AIS with system downtime running at 5.2% a month, IT tickets taking nearly four days to resolve, and a customer satisfaction score of 74.

Downtime

5.2% → under 0.5%

Ticket resolution

3.8 days → under 1 day

Cloud uptime

95.1% → 99.99%

Satisfaction

74 → 91

Read the case study See all case studies

AI and Intelligent Automation

We’ve already done the work you’re being pitched on

Most organizations are somewhere between a board question about AI and a pilot that never shipped. The gap between them is almost always the data, and the automation work that should have come first.

AIS starts there. We automated global policy and procedure management for a life sciences company that had been running it manually across regions. We rebuilt CMS reporting for a major pharmaceutical organization, replacing a fragmented manual cycle with automated reporting and real-time visibility. Neither of those started as an AI project. Both are why those organizations now have a foundation an AI initiative can actually stand on.

Start your AI readiness conversation See the automation case studies

Who We Serve

Indianapolis-based. Indiana-focused. Built like we run Fortune 100 infrastructure — because we do.

We’re your local partner first: based in Indianapolis, answering the phone for Indiana businesses, and accountable to the community we work in. What sets us apart is what backs that up. Every engagement is staffed from the same bench, and the depth behind a complex regulated environment is the same depth behind a single-site organization. You get local relationships with enterprise-grade delivery behind them, not the other way around.

Life Sciences

Utilities and Energy

Healthcare

Financial Institutions

Labor Organizations

Nonprofit

K-12 Schools

Event Venues

See our work

We have found AIS to be a dependable partner that fully understands what our needs & challenges are today, and where we need to go in the future. Their facilitation of network upgrades and backup systems has made our infrastructure more reliable and as a result, our people are more productive.

Operations Leadership, Multi-Site AIS Client

AIS truly has the customer’s best interest in mind when it comes to the functionality of their computer systems and makes timely recommendations for improving the overall health of the computer network.

IT Leadership, Long-Standing AIS Client

Get Started Today!

Tell us what you’re dealing with. We’ll tell you honestly whether we’re the right fit, and what we’d do about it if we are.

Get Started Call: (317) 974-0382