Case Study — Nonprofit
At A Glance
This regional community foundation supports philanthropy across its metro area. As its operations grew, it needed a dependable partner to keep staff productive and systems secure, and engaged AIS under a master services agreement for comprehensive managed IT covering workstations, servers and network infrastructure. What began as monitoring and patching became a genuinely co-managed relationship.
The Solution We Delivered
AIS deployed its monitoring and management platform across the foundation’s full environment, with security patching, endpoint protection, asset management and service desk support. When an independent security audit identified device policy gaps, AIS implemented Microsoft Intune and Windows Autopilot, piloted and rolled out organization-wide with knowledge transfer, later extending to macOS and iOS devices. When an affiliated organization faced a hard cut-off of its legacy email service, AIS migrated its mailboxes into the foundation’s Microsoft 365 tenant ahead of the deadline. AIS tuned and secured the SQL Server behind the foundation’s core platform, with automated maintenance so improvements persist. And when a director-level IT vacancy opened, AIS provided a dedicated oversight manager with a regular onsite presence, managing enterprise IT operations across every domain while a permanent director was sourced.
Results & Impact
Full monitoring, patching and service desk coverage across the environment
Every corporate device brought under centralized, compliant cloud management
Affiliate email migration completed ahead of a fixed provider cut-off
Core database brought current, tuned, and placed under automated upkeep
Business continuity maintained through a leadership transition, with one accountable partner across all vendors
Partnership Moving Forward
The relationship shows what co-managed looks like at maturity: the foundation’s internal team kept what it does well, and AIS supplied everything from routine operations to interim executive oversight as needs changed.
Ready to modernize your infrastructure? Schedule a meeting with AIS today. Related: IT Outsourcing and Co-Managed IT