Case Study — Public Sector
At A Glance
This municipal government serves one of Indiana’s fastest-growing communities. The city engaged AIS to build staff proficiency in the Microsoft Office suite, starting with Outlook, Excel and Word, with a roadmap to expand into Teams, OneDrive, OneNote and SharePoint.
The Solution We Delivered
AIS created custom training materials covering Outlook, Excel and Word, then hosted live training webinars over Microsoft Teams for city employees. Follow-up sessions reviewed progress and identified the next applications for training, establishing a repeatable webinar series for the broader Microsoft 365 suite.
Results & Impact
City employees completed structured training on the core applications
Custom training materials delivered for ongoing internal reference
Webinar format proven for future remote training sessions
A phased path established toward broader Microsoft 365 adoption
Partnership Moving Forward
The engagement was designed as a continuing series, with AIS and the city planning subsequent sessions across the wider Microsoft 365 suite.
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