Fan expectations extend far beyond the scoreboard. They want fast mobile ticketing, live stats, in-game promotions, and the ability to share every moment on social media. All without a lag in connectivity. For one professional sports and entertainment organization in Indianapolis, meeting these demands inside a 14,000-seat stadium was no small task.
The Challenge: Reliable Connectivity for Thousands of Fans
The venue needed to deliver high-density, stadium-wide WiFi coverage that could support more than 14,000 concurrent users on peak game days. Beyond the fans, the solution also had to enable secure access for staff, vendors, and media while powering operations like point-of-sale systems, mobile ticket scanning, and internal communications. Their IT team needed not just reliability, but a future-proof network that could scale to meet the growing demand for immersive fan engagement technologies like Augmented Reality (AR) and Virtual Reality (VR).
The Solution: AIS Wireless Expertise in Action
That’s where AIS stepped in. Leveraging deep expertise in enterprise-grade wireless networking and WiFi 6 solutions, AIS designed and deployed a network built to handle the stadium’s complex requirements:
- 400 High-Density Access Points (APs): Strategically installed throughout seating, suites, concourses, and back-of-house areas.
- WiFi 6 Technology: Delivering faster speeds, lower latency, and the capacity to handle thousands of devices at once.
- RF Site Survey & Heat Mapping: Ensured optimal coverage with minimal interference.
- Redundant Core Network with Dual 10Gb Uplinks: Built-in failover to guarantee uptime.
- Segmented VLAN Architecture: Separate traffic for fans, staff, POS, and media for both performance and security.
- Cloud-Based Management: Real-time monitoring, analytics, and remote troubleshooting to ensure peak performance.
AIS didn’t just install technology, they partnered with venue staff every step of the way, aligning with the organization’s mission to deliver a fan-first, innovative experience.
The Results: A Win for Fans and IT Operations
The impact was immediate and measurable:
- 99.9% Uptime: Even during sold-out games and high-traffic events.
- 27% Boost in Fan Satisfaction: Better connectivity drove higher engagement and happier fans.
- 3x Increase in Mobile Engagement: Promotions, stats, and app-driven interactions skyrocketed.
- Improved Operational Efficiency: Faster POS transactions and smoother staff coordination.
- Future-Ready Infrastructure: The stadium is now positioned to easily adopt next-gen digital experiences including AR and VR.
Why This Matters for Your Business
This transformation shows how enterprise connectivity isn’t just about WiFi. It’s about enabling growth, improving customer experiences, and supporting seamless IT and operations. Whether you manage a stadium, large public venue, or multi-site enterprise, the right IT partner can help you achieve the same results: reliable, secure, and scalable wireless infrastructure that drives both customer satisfaction and operational success.
AIS has delivered these outcomes across industries, from professional sports and entertainment to corporate environments. With our proven approach to wireless network design, implementation, and support, we make sure your IT foundation is ready for today and tomorrow.
Ready to level up your connectivity?
Let AIS help you design and implement a wireless infrastructure that keeps your business connected, secure, and future-proof. Contact us today.