From enhanced data analysis and internal chatbots to references to companies in ChatGPT and Google’s AI overviews, artificial intelligence is making its mark on the business world.
Today, we’re helping you learn how to navigate at least one aspect of the revolution: AI automation. Let’s go over what this resource is, the pros and cons it can present for your business, and how AIS can help you navigate automated tasks in your organization.
What Is AI Automation?
AI automation is the use of artificial intelligence to complete tasks and processes with minimal human intervention after giving the initial prompt or taking care of initial programming. This can include setting up an AI chatbot to handle customer messages, using an AI writing partner to generate content, programming an AI tool to analyze consumer habits and create reports, etc.
Many industries are reaping the benefits (and navigating the challenges) of AI, but areas such as finance, healthcare, manufacturing, education, and retail are being especially impacted. These businesses often feel the need to keep up with AI developments and implement new procedures to maintain their competitive edge.
What Are the Benefits of AI Automation?
Businesses everywhere are enjoying the enhanced speed, efficiency, and productivity of AI automation.
Streamlined Tasks
Basic, repetitive tasks can become quicker and less mind-numbing when you program AI tools to take care of them for you. Examples of commonly automated tasks include fraud detection, network monitoring, data analysis, calendaring, marketing strategizing, content creation, customer support, and so much more.
Efficiency
AI is famous for being fast, and these quicker turnaround times can leave your team with more time to focus on the strategic side of things—using data analyses to make plans for change, editing content, tailoring it to your business, and performing other work that typically requires a human touch.
Accuracy
With precise algorithms and consistent processing, AI can also reduce the risk of certain kinds of human errors, particularly in tasks like calculations, record-keeping, and complex data analyses.
Reduced Costs
By automating repetitive and time-consuming tasks, AI allows employees to focus on higher-value work, ultimately reducing labor costs and improving overall efficiency for the company at large. This shift minimizes waste and promotes a more productive atmosphere in your workplace.
What Are the Risks of AI Automation?
As you enjoy or anticipate the benefits of AI automation, it’s also important to keep these drawbacks in mind and be sure you’re ready to combat them.
Data Privacy
AI combs through large amounts of data so it knows how to interact and create things like people do, which raises the concern that an AI model will process information it shouldn’t or share sensitive data. For this reason, it’s crucial for businesses to double-check the work done by AI and implement strong security policies and patches in order to protect private information.
Biases & Errors
While AI can improve accuracy in calculations and other similar tasks, it doesn’t always get every fact right. Many AI models are prone to biases and struggle with more qualitative or subjective work, like generating accurate content. Employees must be trained on how to prompt AI tools, fact-check information, and spot any biases or errors it may present.
Risk of Job Reduction
With AI’s potential to handle so many different tasks, there is fear that individuals may lose their jobs or that entire work fields may disappear. This is a legitimate worry, and one that businesses should keep in mind as they decide how they’ll implement AI into their work and how they can continue supporting their employees.
AIS: Making AI Work for You
AI is a powerful tool, and it can make all the difference in your business. At AIS, we’re here to make sure that it does. Our techs are always keeping up on the latest developments, and they have a detailed understanding of how AI can interact with your other systems. With their help, you’ll be able to maintain security, optimize operations, and use AI automation productively and safely.
So whether you can’t wait to hop on the AI train, have some hesitations, or have been working with automation for months already, we’re here to address your concerns and help you make the most of it. Reach out to learn how we can help make AI work for you, not against you.